Refund policy

Because of the nature of this archive, all sales are final once an order is placed. Each piece is part of a finite, carefully preserved collection and is handled, inspected, and packed by hand before it leaves the studio.

Condition & Description

Each piece is handmade and will differ in subtle ways. Crackle patterns vary naturally from piece to piece, hand-painted details show individual variations in color and line, and hand-applied gold leaf is unique to each work. No two pieces are exactly alike. These variations are inherent to the handmade process and are what make each piece unique and collectible. Please take this into consideration when making your selection.

Questions Before You Buy
If you are unsure about a piece, please reach out before purchasing. We are happy to answer questions so you can feel confident about your choice.

Shipping Timeframes
This is not a same‑day warehouse. Your order is pulled from a 4,000‑square‑foot archive and carefully hand‑packed for shipment. Please allow 7–10 business days for us to prepare your order before it leaves the building. Transit times are in addition to this preparation window and may vary by carrier and destination.

Shipping & Breakage
Pieces are packed with great care, but if something arrives damaged in transit, please:
Contact us within 48 hours of delivery.
Include photos of the item, the packaging, and the shipping label.
We will review each situation individually and work with you on next steps; because many pieces are one‑of‑a‑kind or extremely limited, replacement may not be possible. In those cases, any resolution will be based on the specific circumstances of the shipment rather than a standard “swap.”